What our customers say
At Parlsons, we believe that listening to our customers is the key to delivering exceptional service. Whether you've used our property surveys, damp and mould inspections, or cutting-edge drone surveys, your feedback helps us improve, innovate, and maintain the high standards our clients expect.
This page showcases real experiences from homeowners, landlords, and property professionals who’ve trusted Parlsons.
Our Customer Feedback
"Efficient, thorough, and professional"
James M
Home owner, Manchester
We were nervous about hidden issues in our home that we recently purchased, and only had a drive-by survey for our mortgage. Paul from Parlsons’ was incredibly thorough and flagged a few things we hadn’t noticed. His advice helped us deal with some issues before they became a major problem for us... worth every penny.
“Clear, honest, and helpful”
L Brooks
Home owner, Stockport
We had visual damp in the hallway which we couldn't get rid of, the house used to smell and we were embarrassed about people coming into our home. I rang Parlsons who visited the property and explained everything in plain English and gave me a full breakdown of the issues and how to resolve them. We also had a drone survey of the roof which spotted some broken tiles we couldn't see.
“Consistently excellent service”
Mark Ellison
Landlord, Salford
I’ve used Parlsons three times now for different rental properties with damp and mould issues. Every time, the service has been prompt, professional, and incredibly thorough. It’s rare to find a surveying firm that’s this consistent. Their pricing is up front and they turn around house surveys quickly.
"Peace of mind"
Priya S
Home owner/Landlord, Salford
After renovating our Victorian terrace, we wanted peace of mind before renting it out. Paul from Parlsons provided a condition survey and flagged a few things we hadn’t considered. Their insight saved us time and money. Highly recommended!
“Explained everything clearly”
Louise Renshaw
Home owner, Ainsworth, Bury
I appreciated how patient and respectful Paul the surveyor was. He explained everything clearly, and I never felt rushed. I would recommend Parsons because they care.
“Go to for damp and mould”
L Right
Landlord, Manchester
Parlsons has become our go-to for damp and mould assessments across our managed properties. Their reports are clear, compliant, and easy to share with contractors. They help us stay ahead of issues and protect tenant wellbeing.
"Crystal clear drone survey"
Jenny and Tom B
Home owner, Bromley Cross, Bolton
Accessing our roof was tricky due to the location, but Parlsons used drone technology to carry out a full aerial survey. The images were crystal clear and the report was incredibly detailed. It saved us time, money, and hassle." — Jenny and Tom B
“Finally got things moving”
Dave T
Tenant, Stockport
After months of back and forth with our landlord, Parlsons stepped in and provided an independent damp and mould survey. Their findings were detailed and impartial, and finally got things moving. I felt heard and supported throughout.
“Gave us a clear action plan”
Rachael M
Home owner, Wigan
We were worried about a persistent musty smell and discolouration in our living room. Paul from Parlsons responded quickly, carried out a thorough damp inspection, and gave us a clear action plan. Their report helped us resolve the issue before it got worse. Professional, honest, and reassuring.— Rachel M.